Privacy Policy
Updated: June 27, 2025
1. Who is responsible for data processing
The controller of your personal data is the TrevaLux Hotel and Casino.
2. What information do we collect
We may collect the following categories of personal information:
- Name and surname
- Contact details (telephone, email)
- Booking and stay information
- Data on participation in casino services (for adults only)
- Technical data (IP address, browser type, etc.)
3. What we use your data for
Personal data is processed for the following purposes:
Registration and processing of reservations
Supporting communication with guests
Conducting marketing campaigns (only with consent)
Compliance with legal requirements
Ensuring control and security on the casino premises
4. On what basis do we do this
Legal grounds for processing include:
- Necessity for the performance of a contract (Art. 6(1)(b) GDPR)
- Voluntary consent (Art. 6(1)(a) GDPR)
- Legitimate interests of the administrator (Art. 6(1)(f) GDPR)
- Legal obligations (Art. 6(1)(c) GDPR)
5. How long your data is stored
The data is stored for as long as necessary for the purposes for which it was collected or as required by law.
6. Who we may share your data with
In certain cases, your data may be shared with:
Public authorities as required by law
Partners and contractors who provide services on our behalf
Business partners – only with your consent
7. Your rights
You have the right to:
- Access your data
- Request correction of inaccuracies
- Request deletion of data
- Restrict processing
- Receive a copy of your data in a structured format
- Object to processing
- Withdraw previously given consent
8. Use of cookies
We use cookies to improve the functionality of the website, personalize content and analyze traffic. You can change your cookie settings in your browser.
9. Data protection
We have implemented the necessary technical and organizational measures to prevent unauthorized access, loss or destruction of your personal data.
10. How to contact us
For all questions related to personal data protection, please contact us by email: rodo@trevalux.ch, or send a letter to the administrator’s office.
11. Changes to the policy
We may update this policy. All changes will be published on our official website.